• Associate’s degree or equivalent experience preferred.
• Two (2) to three (3) years of experience in project management, program management, volunteer coordination, or communications.
• Proven ability to plan and manage programs for maximum efficiency and productivity.

Other Knowledge, Skills & Abilities:

• Working knowledge of data collection
• Create performance metrics using business management software (CRM)
• Proficient knowledge of all Microsoft Office Suite software, CRM database software and Google Workspace
• Have proven problem solving skills.
• Strength in working in dynamic environments.
• Exceptional attention to detail and organization.
• Ability to handle multiple tasks, priorities, and deadlines effectively.
• Have appropriated demeanor, aptitude, and interpersonal skills to maintain effective work relations with all clients, staff, and volunteers. Professional and mature attitude; remains calm under pressure.
• Have proven ability to collaborate with internal and external colleagues.

Competencies:

• Responsible for running existing programs
• Oversees daily activities of program
• Collaborate with executive management and board members in setting goals that promote program growth
• Works closely with other team members
• Actively demonstrates commitment to the GRABB Local’s vision, mission, and organizational goals
• Oral Communication: Ability to actively engage in conversations to communicate with economy and clarity, clearly understand the message and intent, and receive and process feedback.
• Customer Orientation: A desire to serve clients by focusing efforts on listening and responding effectively to customer questions, resolving customer problems to their satisfaction, and evaluating customer satisfaction.
• Detail Oriented: Meticulous attention to all aspects of a situation or task and ensures accuracy in documentation and data.
• Self Motivated: Ability to reach a goal or perform a task with little supervision or direction.
• Relationship Building: Ability to establish and maintain a good rapport and cooperative relationship with customers and co-workers.